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MSL2024 No cartridge available error

Stefano_Ferro
Occasional Visitor

MSL2024 No cartridge available error

Hi all,
in my MSL2024G3 I have this problem: if I try (with LTT) to move a tape from one slot to another slot or to the drive I get this error: "Sense data returned for Move Medium Command, SCSI Info 0x05 0x0402 (logical unit init required)" and if I try to perform a Move command from the frontpanel I get the "No cartridge available" message.. Both magazines are filled with 12 tapes..
The firmware revision is 3.70 (library) and G63W (Ultrium3).
5 REPLIES
TapeDrive Killer
Trusted Contributor

Re: MSL2024 No cartridge available error

Hi Stefano how does this problem happen ? Was it working before ?

Do you have a terminator on the back of the library ?

Is there ab error code on the display ?

Pablo
Tape Storage DPX
One drink away from sleeping on the pavement
TapeDrive Killer
Trusted Contributor

Re: MSL2024 No cartridge available error

Maybe the Library mode ...
One drink away from sleeping on the pavement
Stefano_Ferro
Occasional Visitor

Re: MSL2024 No cartridge available error

The library was working fine.. Then I had a problem with a tape blocked in the drive. HP guys changed the drive with a new one. After that, the library is not able to see any tape in the magazines. The Terminator is ok.
I don't have any error message in the display. Tomorrow the HP guys will come to change the library..
Alexandre Wendt Shima
Occasional Advisor

Re: MSL2024 No cartridge available error

I'm having a similar problem with a MSL 4048.

The LTT "Library Exerciser Test" shows this error message:

Sense data returned for move media command

Have you fixed this problem?

MAH_2
Regular Advisor

Re: MSL2024 No cartridge available error

Hi Mr.Alexandre..
How u solved this problem????
I am also facing same problem while doing the "move " test for the autoloader.
It is 1/8 G2. I am not scan the Library using HP DP. Pls help to resolve this probelm.