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тАО08-29-2006 08:20 AM
тАО08-29-2006 08:20 AM
MSL2024 drivers for Windows Server 2003
I have a customer with an MSL2024 connected to a Windows 2003 server. The LTT diags run without a problem and sees the drives and changer. It did say that there are firmware upgrades available. But Veritas NetBackup does not recognize the drive and the Windows device manager has an error as well. No driver was ever loaded. Does HP provide a driver or does the driver come from the backup application software? I see where some folks have used Windows Update but this system is not on the Internet. Thanks for any information.
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тАО08-29-2006 09:41 AM
тАО08-29-2006 09:41 AM
Re: MSL2024 drivers for Windows Server 2003
For Netbackup you can use HP or NBU Driver.
I recommend to use NBU Driver.
Regards
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тАО08-29-2006 10:02 AM
тАО08-29-2006 10:02 AM
Re: MSL2024 drivers for Windows Server 2003
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тАО08-29-2006 10:14 AM
тАО08-29-2006 10:14 AM
Re: MSL2024 drivers for Windows Server 2003
There are also recommended to use HP or NBU Driver.
Do you tried to use the Scsi Tape Installer? (ftp://ftp.hp.com/pub/tape/TapeDrv/SCSITapeInstaller.exe)
I'm not sure if there is the Driver inside.
Regards
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тАО09-03-2006 11:38 PM
тАО09-03-2006 11:38 PM
Re: MSL2024 drivers for Windows Server 2003
Veritas raccomended use the NBU drivers.
The drivers is in the software cd.
The release is 5.1 or 6.x ?
Bye
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тАО09-08-2006 03:31 AM
тАО09-08-2006 03:31 AM
Re: MSL2024 drivers for Windows Server 2003
Please also keep in mind that MSL 2024 is a multiple LUN unit and will not be detected by Device Manager if it is using a non-LUN card (like a raid card).
Not sure if this will help but here is a driver I found for Veritas and MSL 20204 units:
http://seer.support.veritas.com/docs/282974.htm
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тАО09-11-2006 06:53 AM
тАО09-11-2006 06:53 AM
Re: MSL2024 drivers for Windows Server 2003
Remember that Back Up Exec had released 10d specifically for detection issues with LUN devices.
Ensure that Netback up does not need a patch with Veritas, for this issue. As for drivers I am not sure if any are available from Veritas for netback up.
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тАО09-11-2006 09:42 PM
тАО09-11-2006 09:42 PM
Re: MSL2024 drivers for Windows Server 2003
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?locBasepartNum=co-11627-2тМй=English+(US)