- Community Home
- >
- Storage
- >
- Data Protection and Retention
- >
- StoreEver Tape Storage
- >
- Re: MSL2024 hardware error
Categories
Company
Local Language
Forums
Discussions
Forums
- Data Protection and Retention
- Entry Storage Systems
- Legacy
- Midrange and Enterprise Storage
- Storage Networking
- HPE Nimble Storage
Discussions
Discussions
Discussions
Forums
Forums
Discussions
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
- BladeSystem Infrastructure and Application Solutions
- Appliance Servers
- Alpha Servers
- BackOffice Products
- Internet Products
- HPE 9000 and HPE e3000 Servers
- Networking
- Netservers
- Secure OS Software for Linux
- Server Management (Insight Manager 7)
- Windows Server 2003
- Operating System - Tru64 Unix
- ProLiant Deployment and Provisioning
- Linux-Based Community / Regional
- Microsoft System Center Integration
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Community
Resources
Forums
Blogs
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО12-06-2006 04:05 AM
тАО12-06-2006 04:05 AM
MSL2024 hardware error
i'm facing a problem with my autoloader MSL2024, when i try to move the tape from the slot to the drive (i'm using Hp storageworks library and tapes tools V 4.2) i got the following error.
<
I have found a way to figure it out temporary is by power cycling the robot and it works for one or two moves maximum then it hangs again and i get the same error.
I belive that something is wrong there.
Many thnaks for your replay.
Ahmed El feki
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО12-07-2006 10:08 PM
тАО12-07-2006 10:08 PM
Re: MSL2024 hardware error
There is a "Force Tape Eject Utility"
under the tests. Please try it.
If this does not work, please try
an Assessment test and Library exerciser test and send the EventLog.ltt and ResultLog.ltt with a support ticket to ltt.team@hp.com
LTT Support Team
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО12-13-2006 05:52 AM
тАО12-13-2006 05:52 AM
Re: MSL2024 hardware error
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО12-13-2006 06:32 AM
тАО12-13-2006 06:32 AM
Re: MSL2024 hardware error
have been removed since the first day.
Thanks,
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО12-13-2006 10:30 AM
тАО12-13-2006 10:30 AM
Re: MSL2024 hardware error
The codes to key off of are 8a and 45. Or if you are using the detailed view in the web interface or looking at an L&TT support ticket: "slider blocked" and "error during third slider movement."
The slider is the part that does the push/pull operation and the third slider movement is the step getting the tape out of the slot.
The testing with this library was done almost exclusively with HP media and we have found that some non-HP media has subtle differences that cause it to need higher pull forces. If you are using non-HP media the problem may be resolved by switching to HP media.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО12-13-2006 10:49 AM
тАО12-13-2006 10:49 AM
Re: MSL2024 hardware error
I am the HP engineer that wrote you an email regarding your problem. I now think that your media (tapes) maybe held too strongly by the Magazine. This problem has recently been detected on certain type of LTO tape media. Until HP is able to provide a new firmware version, you should be able to function with out error if each of media is manually moved in and out of the magazine slot many times. This process will modify an unwanted feature on the edge of the media cartridge shell and will allow your library to operate with out further errors.
Thank you. Please feel free to reply to my earlier email if you require more information.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО08-07-2007 01:53 AM
тАО08-07-2007 01:53 AM
Re: MSL2024 hardware error
07.08.07 07:44:13.22 Library Error - HE: slider blocked
Global error code: 0x8A, 138
Module error code: 0x45, 69
Current command: 0x15 - move cart
Originator of the task: 0x02 - host
From element type: 0x02 - storage
Number: 0x26, 38
To element type: 0x04 - data transfer
Number: 0x01, 1
This message was generated automatically from
HP MSL G3 Series
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО08-14-2007 02:31 AM
тАО08-14-2007 02:31 AM
Re: MSL2024 hardware error
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО08-14-2007 03:16 AM
тАО08-14-2007 03:16 AM
Re: MSL2024 hardware error
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО08-14-2007 04:51 AM
тАО08-14-2007 04:51 AM
Re: MSL2024 hardware error
If loading/unloading the tape a few times doesn't resolve the problem HP can replace your magazine however that is slower and doesn't give you any better of a product in the end.