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тАО12-29-2004 12:18 PM
тАО12-29-2004 12:18 PM
MSL5000 Series Tape Library SCSI Configuration
looking for some help with a MSL5000 Series Tape Library with HP Dataprotector 5.5.
It is using a single host system but I can only get HP Data protector to use the second drive and not the first one. Each drive is set with a different SCSI ID.
I have tried various SCSI configurations but am currently using default configuration with both drives daisy chained together.
Host --> Drive 1 ---> Drive 0 ---> Library
The library and both drives are successfully detected in the OS and also in dataprotector however when I attempt to use drive 0 it gives the error "drive in use" even after various restarts and ensuring there was no other tape/service using the drive.
Please help.
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тАО12-29-2004 05:24 PM
тАО12-29-2004 05:24 PM
Re: MSL5000 Series Tape Library SCSI Configuration
First things on the checklist:
-is the Removable Storage Medium Service disabled?
-are the tape drives and medium changer disabled in the Windows device manager?
Your SCSI cabling is OK. As DP detects the robot arm, the SCSI connections must be alright as well.
Is there a session running under the monitor tab?
What is the output of 'omnidbutil -show_locked_devs'? If a drive is reported as locked, free it with the command 'omnidbutil -free_locked_devs'.
best regards,
Kurt
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тАО12-29-2004 07:22 PM
тАО12-29-2004 07:22 PM
Re: MSL5000 Series Tape Library SCSI Configuration
I just tried the locked devices command and it also came up with no devices locked. Removable storage is disabled and all the devices in device manager are detected and available with correct drivers.
What is strange is that fact that the entire library is operational except for that tape drive.
The SCSI cabling seems fine aswell as it would not be able to perform a backup if the cabling was the issue.
I have tried various cabling configs aswell but it has not solved the problem.
I am starting to think it may be a faulty drive in the unit that is causing the issue.
As i can run successful backups now specifing to use the working drive.
if anyone else has any other ideas let me know.
thanks for your help guys
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тАО12-29-2004 07:38 PM
тАО12-29-2004 07:38 PM
Re: MSL5000 Series Tape Library SCSI Configuration
they should appear with a red cross on it, so you are sure the system or other previous installed backup components or schedulers are not using it.
then eventualy reload the DP drivers
marino
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тАО01-05-2005 07:22 AM
тАО01-05-2005 07:22 AM
Re: MSL5000 Series Tape Library SCSI Configuration
Leon
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тАО01-05-2005 08:57 AM
тАО01-05-2005 08:57 AM
Re: MSL5000 Series Tape Library SCSI Configuration
I actually removed data protector and installed it exactly the same way and it fixed the problem, go figure that one :/
thanks for your time and help guys.
Cheers
anthony