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MSL5000 informational message on touchscreen

SantokhB
Frequent Advisor

MSL5000 informational message on touchscreen

I have a MSl5000 with 2 power supplies and randomly it displays the following message:

 

Library is now in redundant power mode.

 

I can hit Ok and the event goes away but it will pop up again few hours later. The library is working fine and backup are being done OK.

 

I have tried replacing both psu's but the events still pops up.

 

Any suggestions on what the issue could be?

 

Thanks

2 REPLIES
RbBsmn
Regular Advisor

Re: MSL5000 informational message on touchscreen

It seems like one or more power supplies are not connecting properly.
Since you already replied the psu's I would assume checking the MSL where the psu's connect.

I suspect one of the power supply assemblies to be defective:

Power supply receiver assembly - Has slot for one power supply - Includes metal cage and PC board - For StorageWorks MSL5026, MSL5030, and MSL6030 series tape libraries 231681-001

http://partsurfer.hp.com/ShowPhoto.aspx?partnumber=231681-001

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SantokhB
Frequent Advisor

Re: MSL5000 informational message on touchscreen

Hi,

 

I suspect it may  be the backplane where the PSU's plug in. I am attaching the message as it appears on the touchscreen. Its not a fault but an informational message