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тАО09-19-2005 08:30 AM
тАО09-19-2005 08:30 AM
MSL5026 Bin fetch failure 3011
Any ideas?
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тАО09-19-2005 09:26 AM
тАО09-19-2005 09:26 AM
Re: MSL5026 Bin fetch failure 3011
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тАО09-19-2005 09:33 AM
тАО09-19-2005 09:33 AM
Re: MSL5026 Bin fetch failure 3011
Just had a similar problem, it ended up that the library in the rack (just moved) was not horizontal, and one angle was a bit lower that the other three, the library was bent and the robot failed some time to collect tapes in the first left bins
marino
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тАО09-19-2005 09:37 AM
тАО09-19-2005 09:37 AM
Re: MSL5026 Bin fetch failure 3011
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тАО09-19-2005 09:40 AM
тАО09-19-2005 09:40 AM
Re: MSL5026 Bin fetch failure 3011
Are you talking about the plastic or the metal, this seems to be getting slightly worse over time; it was only one slot a few months ago and now it's up to four.
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тАО09-19-2005 09:42 AM
тАО09-19-2005 09:42 AM
Re: MSL5026 Bin fetch failure 3011
Thanks Paul, that's the latest we'd recommend. There is a 5.12 version, but we've had a few reports of reboot problems after updating firmware, so we're not recommending anything higher than 5.07 at the moment.
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тАО09-19-2005 02:27 PM
тАО09-19-2005 02:27 PM
Re: MSL5026 Bin fetch failure 3011
I spoke with engineering and they suggested that you try 4.30 firmware. If you are using LTT to do the firmware update, then you'll need a password to enable the downgrade (email my attention at ltt_team@hp.com).
Also, what brand of media are you using? Does the problem only happen with a particular media brand?
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тАО09-19-2005 04:57 PM
тАО09-19-2005 04:57 PM
Re: MSL5026 Bin fetch failure 3011
your firmware is ok for this library, please do not upgrade the firmware as after upgrading the firmware i am facing a lot of problem with my library & Ltt team is just giving new solutions daily , which are creating some more problem .
There could be two reasons for this problem , either your library is not fixed in the rack properly, once u open both the frount magzine doors u will find 2 screws are there at the center & they need to be tighten in order to prevent library,
Secound make sure your library & rack both are in horizontal position.
If this is not working then your robotic arm is having some problem , If it is under warrenty get it replaced or go for a carepack
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тАО09-19-2005 06:04 PM
тАО09-19-2005 06:04 PM
Re: MSL5026 Bin fetch failure 3011
Are you talking about the plastic or the metal, this seems to be getting slightly worse over time; it was only one slot a few months ago and now it's up to four.
Y'm talking about the rails on the rack, it happens in my case that the rails where fixed all at the same level and the library was not horizontal