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тАО03-04-2003 03:56 AM
тАО03-04-2003 03:56 AM
MSL5026SL tape library not reading DLT8000 tapes
We have a customer who just bought a one-drive MSL5026SL with the premise that he will be able to read his DLT8000-created tapes. So far, he never suceeded. He tried more than one tape but to no avail. Errors range from immediate "bad media type", to 45 minutes for the drive to try to synch with the tape IV media format to no avail.
I understand that there are SDLT drives which are NOT backward compatible to DLT IV media tapes. Is the drive contained in MSL5026SL library such a case in point? He is using ArcServe software for backup.
Any hints will be more than appreciated!
Regards,
Vince
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тАО03-04-2003 05:56 AM
тАО03-04-2003 05:56 AM
Re: MSL5026SL tape library not reading DLT8000 tapes
Vendor ID : QUANTUM
Product ID : DLT8000
Firmware Revision : V059
Controller Serial # : CXA33P1538
SCSI Test Unit Ready returns status good.
Drive Personality
Drive Personality : OML3 (0x0F03)
Detailed Cartridge Information
Cartridge Type : DLT Tape IV
Cartridge Capacity : 40/80 GB (98250 bpi, 52 Quad pairs)
Write Protected : No
Cartridge Compatibility
DLT IIIXT : 15/30 GB (uncompressed/compressed)
DLT IV : 40/80 GB (uncompressed/compressed)
SDLT : incompatible
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тАО03-04-2003 06:21 AM
тАО03-04-2003 06:21 AM
Re: MSL5026SL tape library not reading DLT8000 tapes
As I can read from the specifications dhe drives should be compatible with DLT IV media. Is there perhaps a blocksize mismatch. I don't know much about Archserve, is it possible to change blocksize for a drive ?
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тАО03-04-2003 06:45 AM
тАО03-04-2003 06:45 AM
Re: MSL5026SL tape library not reading DLT8000 tapes
They both should be 32K no? I mean, SDLT and DLT8000 blocksizes...
Vince
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тАО03-04-2003 07:51 AM
тАО03-04-2003 07:51 AM
Re: MSL5026SL tape library not reading DLT8000 tapes
My idea was if the tape was created (the DLT 8000 drive) with a different blocksize then the setting for the SDLT drive. I don't know if this is possible with ArchServe (it is with OmniBack).
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тАО03-04-2003 11:12 PM
тАО03-04-2003 11:12 PM
Re: MSL5026SL tape library not reading DLT8000 tapes
Not that I don't beleive you guys who answered, but I want confirmation... should the SDLT drive in an MSL5026SL be backward-compatible to DLT8000? I've read threads over here about this, about never managing to do it...
http://forums.itrc.hp.com/cm/QuestionAnswer/0,,0xe25d0fe6d0f7d61190050090279cd0f9,00.html
I need someone from HP to confirm me this please.
Points will be assigned later.
Thanks in advance,
Vince
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тАО03-05-2003 05:56 AM
тАО03-05-2003 05:56 AM
Re: MSL5026SL tape library not reading DLT8000 tapes
Apparently the customer managed to solve the problem in the most classic way....
*Drum Rollllll*
Power cycling the library!!!
God knows why now it works...
Thanks very much for your help!
Vince
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тАО03-05-2003 09:22 AM
тАО03-05-2003 09:22 AM