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MSL5052S2 FC hangs in a state if "Initialising" during job run

David Frow
Occasional Contributor

MSL5052S2 FC hangs in a state if "Initialising" during job run

Our library is connected via three 2Gb and one 1GB Storageworks switches (Brocade type) fibre switches to approx. 20 servers (12 2000 and 8 Netware 6). We use Backup Express 2.15D. Most nights the library gets sent into a state of "Initilaising" and wont work. I have checked the stats off the switches and they seem fine, we only recieve a small amount of errors, these have decreased approx 100X since I updated the firmware on the fibre cards (And a few months ago things were working fine). We have the latest firmware and drivers for switches, FC router, library, drives and HBA's but still get the problem. Any ideas please?

This used to happen maybe once a month, now it is happening every night. Could it be a setting on the library? They are still default.
1 REPLY
David Frow
Occasional Contributor

Re: MSL5052S2 FC hangs in a state if "Initialising" during job run

The library returns a message of "Source element empty, internal
value (0x659)" to the backup software as it goes to "sleep".

help PLEASE as the backups of 85 servers depends on this library