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Re: MSL6000 Backup Error

 
rianui
Trusted Contributor

MSL6000 Backup Error

Hello,

I am getting attached errors while trying to do a backup or format a tape.
Before this error occured for the first time last week, my client was doing backups just fine.
My understanding is that the robot could have a problem but then I'm not very sure.
Does anyone have a clue what could be the precise reason for this?
Kind regards,
Rianui
6 REPLIES 6
Steven E. Protter
Exalted Contributor

Re: MSL6000 Backup Error

Shalom Rianui,

In my view its a hardware problem.

Try a complete power off/power on, but it looks like a hardware call to me.

SEP
Steven E Protter
Owner of ISN Corporation
http://isnamerica.com
http://hpuxconsulting.com
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Founder http://newdatacloud.com
Sajjad Sahir
Honored Contributor

Re: MSL6000 Backup Error

dear Rianu
can u see any error in u library screen
drive timeout failure like these.
i suspect it is hardware issue.
rianui
Trusted Contributor

Re: MSL6000 Backup Error

Hello,

Thanks Steven. I figured that it was a hardware issue.

Sahir, I'll need to go and check again. Last time I checked, I did it over the net while the tape was in the server room.
I'll post a reply soon.

Regards,

Rianui.
Sajjad Sahir
Honored Contributor

Re: MSL6000 Backup Error

u have to assign the points to the people
rianui
Trusted Contributor

Re: MSL6000 Backup Error

Hello Sahir,

Apologies for that.
The drive does not have any error displayed on the LCD screen.
The "Discover changed SCSI addresses" box is selected as well.

Regards,

Rianui
rianui
Trusted Contributor

Re: MSL6000 Backup Error

Hello,

Has anyone figured out what could be bringing the backup errors yet?
Kindly let me know.

Regards,

Rianui