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тАО09-21-2005 09:01 PM
тАО09-21-2005 09:01 PM
MSL6000 problem
when starting the MSL 6000 (1 drive and 30 slots) i was checking the status, it take lot of time during the "drive chekcing" and then i gives me an error (fault code 3013 drive fetch failure) and then it gives me the same error when trying to fetch cartridges...
what could be my problem???
any help will be very appreciated
Regards,
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тАО09-21-2005 09:08 PM
тАО09-21-2005 09:08 PM
Re: MSL6000 problem
SCSI attached?
SAN?
LTT Installed? test results?
Let us know
Claudio
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тАО09-21-2005 09:22 PM
тАО09-21-2005 09:22 PM
Re: MSL6000 problem
refer to this doc:
http://www2.itrc.hp.com/service/cki/docDisplay.do?docLocale=en_US&docId=200000081065203
search for fault code, 3013 in the webpage.
regards.
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тАО09-21-2005 11:44 PM
тАО09-21-2005 11:44 PM
Re: MSL6000 problem
when trying to cheeck drive status from the panel i got the following message:
"detailed drive info is unavailable since drive is not installed"
by the way i'm using Data Protector, and once i suceeded to scan a media, the next time the media could not be unloaded, and even from the panel i can't unload the media!!!
any help will be very appreciated...
Regards,
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тАО09-21-2005 11:54 PM
тАО09-21-2005 11:54 PM
Re: MSL6000 problem
Have you tried the suggestions in the document Joseph referenced for fault code 3013?
You should find similar info in the msl troubleshooting tree: http://www.hp.com/support/msltstree
Was this unit working fine and then started to have issues, or is a new install or did something change (e.g. the drive was installed or replaced)?
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тАО09-21-2005 11:57 PM
тАО09-21-2005 11:57 PM
Re: MSL6000 problem
how could i Deactivate the drive using the LCD touch display maintenance menu and then Reseat the drive ?
yes i found this error and trying the suggestions
Regards,
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тАО09-22-2005 12:26 AM
тАО09-22-2005 12:26 AM
Re: MSL6000 problem
If you use the troubleshooting tree link, it actually has many GUI screenshots to explain the actions.
To deactive the drive, it says:
Home -> Menu -> Maintenance -> Replace Drive -> Deactivate Drive)
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тАО09-22-2005 09:46 PM
тАО09-22-2005 09:46 PM