MSL6030 FC LTO2 and W2K3 64 bit

[Brian Kerr_1]

I'm trying to use a new MSL6030 twin LTO2 drive Fibre Channel connected tape library hosted on a Windows Serrver 2003 Standard 64 bit OS. The devices are seen as unknown devices by the OS and my attempts to install drivers from the downloads from HP (relevant file appears to be HP_CPQ_router_5.zip) all fail. Downloaded LTT v4.1 for x64 and the install also fails with an Installshield error 1607 unable to install Installshield scripting Runtime.

Do I have to revert to 32bit OS for this all to work? (We have two other identical setups working at 32 bit.)

Thanks
Brian

[Andrew Marten]

To fix that error, try: http://consumer.installshield.com/kb.asp?id=Q108340

The correct drivers for those drives can be found out at:
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=12169&prodSeriesId=238671&prodNameId=464175&swEnvOID=1060&swLang=13&mode=2&taskId=135&swItem=co-29789-2

Hope this helps,

Andres.

[Brian Kerr_1]

It was in fact a simple problem - turn off AV on the host first!