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MSL6060 Vertical Elevator Jammed Error

Emad Omar
Regular Advisor

MSL6060 Vertical Elevator Jammed Error

Hi all,

I have MSL6060 Tape Library give the following error code :
Code 3500 (Hard)
Vertical Elevator Jammed.

I checked the Library inside and I reseted all cable but still have the same error.
Please anybody help on this issue.

Regards,
Emad Omar
7 REPLIES
Luk Vandenbussche
Honored Contributor

Re: MSL6060 Vertical Elevator Jammed Error

It is time for a hardware intervention.

Time to replace the elevator
Emad Omar
Regular Advisor

Re: MSL6060 Vertical Elevator Jammed Error

Dear Luk,

Thank you for your fast reply.
But can you tell me what is the Spare P/N# of this item ????
Also please let me know if there is some check should be done before replacing the part ???

Kind regards,
Luk Vandenbussche
Honored Contributor

Re: MSL6060 Vertical Elevator Jammed Error

It is best to check the site partsurfer.hp.com

And search for MSL6060, the partnumber depend on the partnumber of the library

PS : Points are always appreciated
David Paris_1
Frequent Advisor

Re: MSL6060 Vertical Elevator Jammed Error

The first thing that you have to do is to check if there is no tape down or in bad position next make the exercise test to the MSL via LTT.

On last resource is to change de elevator or the vertical controller.
Emad Omar
Regular Advisor

Re: MSL6060 Vertical Elevator Jammed Error

Dear all,

I can not find the elevator P/N. Is there another name for this item??

Regards,
tkc
Esteemed Contributor

Re: MSL6060 Vertical Elevator Jammed Error

The robotic part number is 303070-001
Marino Meloni_1
Honored Contributor

Re: MSL6060 Vertical Elevator Jammed Error

The elevation of the picker is made by two motors that controll two rotating screws connected to the oposite edge of the picker system.
fro troubleshooting, you should first look inside the library from the windows, or removing the cover, and see what is happening, if the elevator move, if it hang, or if it do not move at all.
if it move, but then never reach the right position, or fail during move, you can run the test and the calibration from the front panel first.
aslo check as already said, if something is disturbing the movement, like a cartridre not fully inserted, cabling, or sticker inside the box.

I think the parts you may need are these below:

263637-001 Front screw rail assembly - For StorageWorks MSL5052, MSL5060, and MSL6060 series tape libraries

412492-001 Rear screw rail assembly

or

263640-001 Vertical axis controller PC board - For StorageWorks MSL5052, MSL5060, and MSL6060 series tape libraries