StoreEver Tape Storage
cancel
Showing results for 
Search instead for 
Did you mean: 

MSL6060 drive fetch failure - upload firmware for downgrade

SOLVED
Go to solution
ThomasO
Frequent Advisor

MSL6060 drive fetch failure - upload firmware for downgrade

Hi all

I have seen a few threads regarding the MSL6060 drive fetch problem.
I have a MSL6060 with a MSL5060 slave (drives are LTO2 and installed in MSL6060) and I am experiencing the same problems.
I was looking at the process of downgrading firmware to v5.07 (currently running 5.20) and the process starts by copying the .bin file to the library at the IPAddress/upload folder.
I am not sure how I should access this folder. I have tried ftp, http, etc, but I am not able to view the folder.
Is there a problem connecting to this folder when the library is in a master/slave config?

I also read I could downgrade using LTT, but I need a password to do so. The library is unfortunately not in warranty anymore, so I am not sure if HP will give me that password.

Can anybody recommend how to proceed with this?

Thanks a lot.

/Thomas
4 REPLIES
Rob Leadbeater
Honored Contributor

Re: MSL6060 drive fetch failure - upload firmware for downgrade

ThomasO
Frequent Advisor

Re: MSL6060 drive fetch failure - upload firmware for downgrade

Hi Rob

Thanks a lot for the feedback.
I forgot to mention that this library is in a remote location and I am not sure if I will be able to connect a serial cable to any of the servers in that location.

Does anybody have the password needed to do this via LTT?

/Thomas
LTT Team
Valued Contributor
Solution

Re: MSL6060 drive fetch failure - upload firmware for downgrade

Hi,

Please send a email to ltt.team@hp.com, we would be able to generate a temp password for you.

Regards,
Satya
LTT Team
ThomasO
Frequent Advisor

Re: MSL6060 drive fetch failure - upload firmware for downgrade

Hi Satya

Thanks a lot for your reply and assistance to help solve my problem.
I have just sent an e-mail to the address you provided.

This is absolutely outstanding support.

Thanks.

/Thomas