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NSR Firmware upgrade

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MSX 3rd Line
Advisor

NSR Firmware upgrade

Hi,
have a backup server with 2 libraries connected through FC. HP recommends firmware upgrade through HP LTT. Went finie for robotics and drives, but NSR are not seen from HP LTT. Did download fake driver but installing it did not complete (no system device was added).
Any idea on how I can upgrade NSR firmware through HP LTT ?
Thanks in advance
15 REPLIES
Luk Vandenbussche
Honored Contributor

Re: NSR Firmware upgrade

There is no problem to update the firmware through the GUI off the NSR

http://h20000.www2.hp.com/bc/docs/support/SupportManual/c00637161/c00637161.pdf?jumpid=reg_R1002_USEN
MSX 3rd Line
Advisor

Re: NSR Firmware upgrade

no, if use the correct file which is not in the HP LTT bundle firmware upgrade (while there is one unusable in it), which means that I have to upgrade drive+robotics with HP LTT and NSR through another interface (when I manage to find the firmware in the exepected format) ; not so easy.

Rgds
Luk Vandenbussche
Honored Contributor

Re: NSR Firmware upgrade

Perhaps no so easy, but it is a firmware update. This has always to be handeld with care.
MSX 3rd Line
Advisor

Re: NSR Firmware upgrade

Hi, that's why I would like to follow HP recommendations (upgrrding through LTT)
Torsten.
Acclaimed Contributor

Re: NSR Firmware upgrade

You need different files for the update with LTT (*.frm) or ftp/serial/web (*.dlx).

Be aware the NSR is not part of the MSL (even if it is built-in) - you should find it as a stand-alone device in the LTT screen.

Of course your LTT version should be current. 4.2SR1a

Hope this helps!
Regards
Torsten.

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Marino Meloni_1
Honored Contributor
Solution

Re: NSR Firmware upgrade

You probably didn't insert the NSR in the mapping, you can add or ommit it when you create maps, if the nsr is not presented, it would not appear in the OS and then in the LTT.

obviously you can upgrade the nsr via ftp using the specific file

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=US&prodTypeId=12169&prodSeriesId=337412&swItem=co-49146-1&mode=5

marino
MSX 3rd Line
Advisor

Re: NSR Firmware upgrade

HI Marino,
thans for the answer. Are you talking about zoning ? If not presented, I wouldn't see the drives and robotics behind, correct ?

thanks.
Marino Meloni_1
Honored Contributor

Re: NSR Firmware upgrade

Mapping is made in the NSR, you create the map that include the drives, the robot, and you can include the NSR itself
then this map is presented to a host (wwn) then you have to save to apply it.
The Zoning is made in the switch and allow the communication betweeen the port where is connected the nsr and the port where is connected the host.
if you can see some of the components, (as the nsr have only one port) then the zoning should be ok
MSX 3rd Line
Advisor

Re: NSR Firmware upgrade

As far as I see the NSR itself is part of the mapping (have a map with 2 hosts : the backup server and the NSR)

I dit try to install this : http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=co-44137-2&lc=en&cc=us&product=397557&os=227&dlc=en
with no result, which seems to confirm that the NSR is not seen by the OS.
Marino Meloni_1
Honored Contributor

Re: NSR Firmware upgrade

logging in the NSR, and creating the report, you should see the map
The map should include the nsr if you want it seen by the host
the mapping should look like:

Echelonbighost FC Port 0 Map

LUN Protocol Bus Device Specific Address Type Status Device Description
0 AF 0 Lun= 0 CTLR UP HP NS E1200-160
1 SCSI 0 Target= 1 Lun= 0 CHGR UP HP MSL6000 Series 0518
2 SCSI 0 Target= 2 Lun= 0 TAPE UP COMPAQ SDLT320 5555
3 SCSI 0 Target= 3 Lun= 0 TAPE UP COMPAQ SDLT320 5555
MSX 3rd Line
Advisor

Re: NSR Firmware upgrade

first line is missing in my case :

ACTIVE MAPS
Active FC Maps

FC Port 0 Map: Port 0 Device Map
LUN Protocol Bus Device Specific Address Type Status Device Description Serial Number
0 SCSI 0 Target= 0 Lun= 0 CHGR UP HP MSL6000 Series 0520 USX62800J0
1 SCSI 0 Target= 1 Lun= 0 TAPE UP HP SDLT600 2929 MYJ0625G0P
2 SCSI 1 Target= 2 Lun= 0 TAPE UP HP SDLT600 2929 MYJ0622FP4

How do I add the NSR ?
Thanks
MSX 3rd Line
Advisor

Re: NSR Firmware upgrade

the NSR has no LUN and thus is not seen by the OS ? How do I assign the NSR a LUN ?

Thanks again
Marino Meloni_1
Honored Contributor

Re: NSR Firmware upgrade

What you should do in recreate a new map that include the NSR, save, activate the map and be sure the map is presented to the hosts.
Be aware that changing the map may cause addressing change in your Backup application

marino
MSX 3rd Line
Advisor

Re: NSR Firmware upgrade

Hi,
get back to our hardware support team who definitely do not want to create a new map. According to them, the best way to upgrade is through FTP, despite HP Web site recommendation (which is through LTT).
This thread is closed for me.

Regards
MSX 3rd Line
Advisor

Re: NSR Firmware upgrade

upgrade through FTP is the only way to upgrade according to HP support.