NT Drivers for HP SureStore T20i (?)

[Tim Rodriguez]

I have ArcServeIT 6.61 and before I re-installed the system (NT) I was able to do a remote backup of 2GB in like 20 minutes, now its telling me that it will take approximately 15 hours....!

Its been a while since I have done this installation and my documentation is no where to be found. When I look at tape devices in the control panel it says that no driver is installed (?). Could this be the cause of the backup going so slow. I have looked up on the HP site for drivers but all I find is firmware upgrade which my device already has. Does NT, ArcServeIT require a driver in order to for functionility?

Im a little bit at a loss .... any help will be gratefully appreciated.

Tim-Mia/Fla

[Vincent Farrugia]

Hello,

Did you install NT server or workstation?

Your tape drive is not supported on NT server:

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=lpg16051&locale=en_US&taskId=8417&taskName=upgrade+%26+migrate&prodSeriesId=63990&prodTypeId=12169&prodSeriesName=hp+surestore+t20+tape+drives&docId=40773

HTH,
Vince