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Problem Solved

 
Andre Joao Reis
Occasional Contributor

Problem Solved

Finally, the problem is solved, and Windows now detects both devices.
the compaq dl380 comes with the Integrated Smart Array Controller, to which we had connected the Autoloader. Turns out the Smart Array controller doesn't support devices with LUN>0, so we had to attach the autoloader to another (better) scsi controller.
Everything seems to be working fine now.
Thanks to all of you guys for your assistance!
1 REPLY 1
Andre Joao Reis
Occasional Contributor

Re: Problem Solved

Sorry about the out of thread post. My mistake. Please refer to my message 'SureStore 40x6i and Windows 2000 Advanced Server'