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Problem after upd drive at MSL4048 1840FC

StripE
Occasional Visitor

Problem after upd drive at MSL4048 1840FC

Hi.
Yesterday after upgrade robot firmware, I try to upg drive 1 firmware, I mix up files and choose *.exe and start upg. Now it doesn't work. And I can't upg it "error during firmware upgrade: invalid fw type". Drive 2 was upg normaly.
What can I do to restore Drive 1?

Sorry for my English
3 REPLIES
Patrick Terlisten
Honored Contributor

Re: Problem after upd drive at MSL4048 1840FC

Hello,

you should log a call at HP. Maybe a firmware update due tape works.

Best regards,
Patrick
Best regards,
Patrick
Wickedsunny
Valued Contributor

Re: Problem after upd drive at MSL4048 1840FC

Call HP Support. They can help you roll back the firmware and then you can install the new one.

Regards,
Sunny
StripE
Occasional Visitor

Re: Problem after upd drive at MSL4048 1840FC

Drive was busy... after power-down drive, firmware was install. Now it's working.