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Problem motor initialization hp dataprotector

lchavezg
Occasional Visitor

Problem motor initialization hp dataprotector

Hi 

I have a problem with my hpe data protector unit, this show this error:

Status:   HE: setting of elevator pic value failed, error during motors initialization
Code: 86 03

And the backup tasks are not being done.

I try reboot unit, reboot server but same error.

Any help with this?

3 REPLIES
lchavezg
Occasional Visitor

Re: Problem motor initialization hp dataprotector

Any help with this ?

markovdi
Esteemed Contributor

Re: Problem motor initialization hp dataprotector

Hi,

for a tape library error it would be better to post in corresponding forum https://community.hpe.com/t5/Tape-Libraries-and-Drives/bd-p/itrc-198#.WJBL-Rt96LI 

 

tapelibraryfixr
Frequent Advisor

Re: Problem motor initialization hp dataprotector

looks like a picker failure, unless its blocked