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Problem with mi colorado Backup 5GB

Roberto C. Vidrio Valde
Occasional Visitor

Problem with mi colorado Backup 5GB

How can i do to restore information of my tape to the hard disk?

When I try to do this a message appears that reads: Please Insert "Archivos de INGENIERIA(C:) y recursos adici" Tape number 1. But the right tape is inside the backup device

thanks in advance