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тАО11-26-2007 07:26 AM
тАО11-26-2007 07:26 AM
We've recently received several MSL6060 libraries with LTO3 drives. All of the libraries and drives have current firmware except for one drive which appears to not have HP firmware installed. I've installed the latest LTT to verify firmware status. Here's what I get from my problem drive:
Product ID : Ultrium 3-SCSI
Drive Technology : LTO
Mech. Serial Number : xxxxxxxxxxxx
Firmware Rev : G54W/Thinstor Plus
LTT won't upgrade the firmware because it can't find firmware to upgrade. Is there a way to wipe out what's on there now and install the HP firmware?
Thanks,
Eric
Solved! Go to Solution.
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тАО11-26-2007 04:38 PM
тАО11-26-2007 04:38 PM
Re: Problems upgrading firmware on LTO3 drive
Are you trying to update the drive's firmware from G54W to G63W?
If yes, you need to download the firmware to perform this.
You may download the firmware bundle from this link (select your operating system),
http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=3310194тМй=en&cc=us&prodTypeId=12169&prodSeriesId=316040&taskId=135
Regards
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тАО11-26-2007 09:10 PM
тАО11-26-2007 09:10 PM
Re: Problems upgrading firmware on LTO3 drive
Thanks,
Eric
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тАО11-26-2007 11:02 PM
тАО11-26-2007 11:02 PM
SolutionThere is no way to change the personality of a LTO drive on the field.
There is no way to use a LTO from a different vendor or with a different personality in a HP library.
I think the reseller is the only way to go
Marino
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тАО11-26-2007 11:42 PM
тАО11-26-2007 11:42 PM
Re: Problems upgrading firmware on LTO3 drive
Thanks for the info. I told the vendor yesterday that it'd most likely need to be replaced. Thought I'd throw it out here first though.
Regards,
Eric
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тАО11-29-2007 09:11 AM
тАО11-29-2007 09:11 AM
Re: Problems upgrading firmware on LTO3 drive
If you got that drive from an HP authorized source can you send an email to ltt_team@hp.com with information on where you got the drive? Mention that I requested the email.
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тАО11-30-2007 12:01 AM
тАО11-30-2007 12:01 AM
Re: Problems upgrading firmware on LTO3 drive
Thanks for the additional info. We've already sent the drive back and received a replacement.
Regards,
Eric
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тАО11-30-2007 12:02 AM
тАО11-30-2007 12:02 AM