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тАО01-08-2004 04:40 AM
тАО01-08-2004 04:40 AM
Serious MSL5026 problems
I have been having a bit of trouble with 2 x MSL5026 Tape Libraries which both have the E1200 MSR modules installed.
We have been trying to update the firmware using the LTT utility. The MSL5026 update went fine as did the SDLT drives. Whe I have tried to update the E1200 router I keep getting the 'Firmware update failed message'.
The firmware update results report the following.
Firmware update started on device 3/1.6.2(0316:0x00000000/0x00000000 -> 0104:0x00000000/0x00000000)
- STOP I/O Exception (sense key: 5, Sense code: 0x2000 - 'Invalid Command Operation Code')
- I/O Exception (sense key: 5, Sense code: 0x2000 - 'Invalid Command Operation Code')
- SCSI Cmd I/O at 3/1.6.2: Write Buffer
- Operations Log
starting update
transferring image
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тАО01-08-2004 06:21 AM
тАО01-08-2004 06:21 AM
Re: Serious MSL5026 problems
We can help you out on this. Can you post the EventLog.ltt file from the LTT logs folder?
I'll get you a pointer to the web firmware image and you can use the web interface to update the firmware as a workaround.
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тАО01-08-2004 06:33 AM
тАО01-08-2004 06:33 AM
Re: Serious MSL5026 problems
A newer version is out - 5.03.0b.
Here's the .dlx file, which you can use through the web interface:
ftp://ftp.hp.com/pub/softlib/software2/COL3566/co-12621-3/5.3.0b_fw_winston_x.dlx
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тАО01-08-2004 08:11 PM
тАО01-08-2004 08:11 PM
Re: Serious MSL5026 problems
Thanks very much for your help with this one.
Can you answer another question for me, does the E1200 come with a different WEB interface to the Tape Library?
We are having a bit of trouble accessing it. When the consultant installed our SAN & Tape Libraries we are not sure if he gave the E1200 a seperate IP address to the tape library ? We have tried connecting a laptop to the serial port on the back of the card but couldn't get a terminal session. I also assume that the ethernet connection on the back of the card just gets plugged in to the network? Sorry about the probable obvious questions mate, it's just that we are a little in the dark over this.
Regards
Brendan
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тАО01-09-2004 01:52 AM
тАО01-09-2004 01:52 AM
Re: Serious MSL5026 problems
Yes, the MSL and the NSRs have separate web interface connections.
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тАО01-09-2004 02:15 AM
тАО01-09-2004 02:15 AM
Re: Serious MSL5026 problems
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тАО01-09-2004 04:29 AM
тАО01-09-2004 04:29 AM
Re: Serious MSL5026 problems
If you could, send the ltt event logs (EventLog*.ltt in the logs folder) to ltt_team@hp.com so we can see why the host firmware update failed.
- ltt team
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тАО01-22-2004 06:36 AM
тАО01-22-2004 06:36 AM
Re: Serious MSL5026 problems
Do you know how I can make MSl5026 work with Veritas Backup exe?
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тАО01-22-2004 06:52 AM
тАО01-22-2004 06:52 AM
Re: Serious MSL5026 problems
> Do you know how I can make MSl5026 work with Veritas Backup exe?
You should really start a new thread for a different problem.
If you look under compatibility and tools here: www.hp.com/go/ebs
you will see that the MSL5026 is supported with Veritas Backup Exec for Windows Servers, and for Netware.
You'll have to be more specific about what problems you having (and start a new thread).