Storageworks Autoloader

[MALIS]

We have a LTO storageworks autoloader that just stop functioning yesterday. From the event viewer, we've notice many error from source adpu160m with descriptions "The driver detected a controller error on \Device\Scsi\adpu160m2" and hplto "The driver detected a controller error on \Device\Tape0". So i tried to disable and re-enabled back the autoloader from the device manager and it disappear forever! From the event, i got this error "The device 'Hewlett Packard 1x8 autoloader (x86 based XP/2003)' (SCSI\Changer&Ven_HP&Prod_1x8_autoloader) disappeared from the system without first being prepared for removal". So now my OS can't detect the LTO autoloader anymore.

Guys, any clues?

[Torsten.]

Did you try to check the front panel of the loader and restart the unit?

[YAQUB_1]

Hi Malis,

Try to power recycle in Ur LTO storageworks autoloader.

Thanks--Yaqub
HP Support!!!

[MALIS]

No luck with restarting the LTO. Have also tried restarting the server after restarting the LTO but also to no avail.

Any more suggestion?

[Curtis Ballard]

It sounds like it could be an HBA failure. If you can find another SCSI controller or another system with a SCSI HBA try the autoloader with a different host.