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тАО03-20-2006 02:45 AM
тАО03-20-2006 02:45 AM
I know there is a way to unload tape manually but can not find how.
Solved! Go to Solution.
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тАО03-20-2006 05:40 AM
тАО03-20-2006 05:40 AM
Re: Stuck cartridge on HP DLT 40/80 GB
Have you called HP on this, because if a tape gets stuck in a tape drive, do not try attempt to remove it. Removing jambed tapes will bend the S-pin. Speak with Hp and try sending unit to them fixed.
Archunan
Archie
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тАО03-20-2006 06:17 AM
тАО03-20-2006 06:17 AM
SolutionPlease go to www.hp.com and search for the Document Number :LPG50246 titled "HP DLT Tape - How to Remove A Stuck Tape in a DLT40, DLT70, or DLT80 ".
The document has a step by step description to unload/remove the stuck tape manually.
Hope this helps.
Thanks
Satish
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тАО03-20-2006 03:20 PM
тАО03-20-2006 03:20 PM
Re: Stuck cartridge on HP DLT 40/80 GB
And found out Bugcheck Error : B400 and Event : A402 (Drive Error Log)
Any idea ?
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тАО03-21-2006 04:16 AM
тАО03-21-2006 04:16 AM
Re: Stuck cartridge on HP DLT 40/80 GB
Can you kindly post the detailed trouble ticket generated by L&TT. Thanks.
Satish
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тАО03-21-2006 01:09 PM
тАО03-21-2006 01:09 PM
Re: Stuck cartridge on HP DLT 40/80 GB
FYI, i have not done the manual tape removal. so tape is still stuck inside :(
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тАО03-21-2006 06:45 PM
тАО03-21-2006 06:45 PM
Re: Stuck cartridge on HP DLT 40/80 GB
|__ 200003EC 338D0101 005E0002 000000BC 00010100 00810010 00000B95 056B0000
|__ F3030001 15040000 72640000 0000F1DE 022A0000 00000000 00000000 00000000
|__ 00000000 00000000 00000000 00000000
|__ Temp 40 C
the 005E code in the third Byte is reporting the cause of the error, and this is indicating: 0050-005F Cartridge Load Errors Check Cartridge/Leaders
The 0002 is: bit 01 ├в Drive is in the Process of Loading a tape but has not entered the calibration phase of the load
This mean that probably you have a Dropped leader situation.
What is a Dropped leader: http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=lpg50027&jumpid=reg_R1002_USEN
How to reattach a dropped leader: http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=lpg50338&jumpid=reg_R1002_USEN
marino
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тАО03-21-2006 07:39 PM
тАО03-21-2006 07:39 PM
Re: Stuck cartridge on HP DLT 40/80 GB
Can I see through the mouth of the drive after I take out the tape manually ?
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тАО03-21-2006 11:08 PM
тАО03-21-2006 11:08 PM
Re: Stuck cartridge on HP DLT 40/80 GB
You can also heard a caracteristic sound every minuts, the leader is rewinding, and the peace of plactic running inside the drive cause this sound
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=lpg70039&jumpid=reg_R1002_USEN
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тАО03-22-2006 01:21 PM
тАО03-22-2006 01:21 PM
Re: Stuck cartridge on HP DLT 40/80 GB
Just one more question.. I found the solenoid arm is still hanging/blocking the cartridge to go in even when cartridge hook in front is in unload position. Do you know how to fix it ?