SureStore 80 making loud grunt noise when loading tape

[Lucius Kahng]

Hi all, I have an NT 4 OS with external HP SureStore 80 DLT, and when I place a tape in, the tape drive starts making a loud groan noise. This abnormal, as we've been using this for approx a year w/o same noise. Also, we have cleaned it in resposne, but stil lthe problem noise persists. I wouldn't care so much except when veritas is trying to read our device, it seems to contantly faile, either fail to restore, backup, or even do a simple eject. (I have to power cycle tape drive to get my tape out) Multiple tapes tried, firmware updated, argh, I'm at wits end. Thanks,
Lucius

[CA756694]

Are you saying that your drive doesn't perform at all now, as well as keeping hold of your media ?


The DLTvs80 website has some wav files of noises made by that sort of DLT drive, which are also appropiate to other DLT's:

http://www.hp.com/cposupport/information_storage/software/dropped_leader.wav.html

This particular noise relates to an issue that does occur with all DLT's and may be the cause of your particular problem.

John