SureStore DAT 24e jobs are failing...

[Betty Renz]

Hi Steve,

Thank you very much for your response to my problem. New media helps me get full backups again.

I think the problem originated when I rebooted the server a few weeks ago after I received a kernal blue screen of death. (I got the blue screen after changing the VGA settings for our monitor.) I think something muddled up the kernal settings that were related to the Surestore.

After a few reboots, and the new media suggestion, everything backups properly again. The throughput rate is back to 50 - 90 MB / per minute, and the times that the backup takes has decreased. When I run another support ticket, it says that compression has been enabled again.

Anyway, I just wanted to thank you for your help in troubleshooting. I really appreciate it a lot!!

Thanks Steve!

Betty.

[Steve W · Accepted solution]

You're welcome!