StoreEver Tape Storage
Showing results for 
Search instead for 
Did you mean: 

SureStore DAT 24e jobs are failing...

Go to solution
Betty Renz
Occasional Contributor

SureStore DAT 24e jobs are failing...

Hi Steve,

Thank you very much for your response to my problem. New media helps me get full backups again.

I think the problem originated when I rebooted the server a few weeks ago after I received a kernal blue screen of death. (I got the blue screen after changing the VGA settings for our monitor.) I think something muddled up the kernal settings that were related to the Surestore.

After a few reboots, and the new media suggestion, everything backups properly again. The throughput rate is back to 50 - 90 MB / per minute, and the times that the backup takes has decreased. When I run another support ticket, it says that compression has been enabled again.

Anyway, I just wanted to thank you for your help in troubleshooting. I really appreciate it a lot!!

Thanks Steve!

Steve W
Trusted Contributor

Re: SureStore DAT 24e jobs are failing...

You're welcome!