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SureStore12000e \ Clean Me stays on

Claude L'Ecuyer
Occasional Visitor

SureStore12000e \ Clean Me stays on

I've replaced my cleaning cartridge and the "clean Me"
light stays on ....
2 REPLIES
harry d brown jr
Honored Contributor

Re: SureStore12000e \ Clean Me stays on


Call HP for service.

live free or die
harry
Live Free or Die
Eugeny Brychkov
Honored Contributor

Re: SureStore12000e \ Clean Me stays on

You can try HP LTT first http://www.hp.com/cposupport/information_storage/support_doc/lpg50128.html . DDS/DAT drives should be cleaned after every 5 full backups or 20 tape pulling hours. If you did not follow these recommendations then I suspect that heads are worn or excessively durty
Eugeny