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тАО07-04-2004 10:38 PM
тАО07-04-2004 10:38 PM
Solved! Go to Solution.
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тАО07-04-2004 10:48 PM
тАО07-04-2004 10:48 PM
Re: Surestore Ultrium 230 E - Compression problem
Since your issue follows the tape drive it sounds like you are experiencing capacity loss due to a drive issue. It could possibly be due to faulty media as well but you can easily test this by using another peice of media in the problem drive.
Use LTT to generate a support ticket for your problem drive, leave the tape being used loaded when you do this. Zip up the support ticket and attach it to a messgae here and ill have a look and see if I can identify your issue.
Cheers,
Dave Dewar
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тАО07-04-2004 11:44 PM
тАО07-04-2004 11:44 PM
Re: Surestore Ultrium 230 E - Compression problem
Thanks,
Dave
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тАО07-05-2004 01:34 AM
тАО07-05-2004 01:34 AM
SolutionYour drive IE70M02552 is giving very poor write and read performance and hence is having to do multiple rewrites to ensure the data written is recoverable. This is resulting in significant capacity loss, the logs show about 60% capacity acheived which agrees with your observations.
One of you tapes, 1090021426 shows poor performance on both your units, (other drive IE71E00924) so there is some tape factor here as well.
According to the logs your drive was manufactured in 2000 so is now out of warranty, however you might want to check with the seller as warranty is from time of sale. Your drive has had quite a bit of use over last 4 years and I suspect you are suffering head issues.
In terms of what you can do, you might want to try running a cleaning tape and using brand new media to see if that recovers things somewhat, otherwise phone up HP support, confirm warranty situation and see if an out of warranty repair is possible.
Sorry I can't be of more help
Cheers,
Dave Dewar
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тАО07-05-2004 01:41 AM
тАО07-05-2004 01:41 AM
Re: Surestore Ultrium 230 E - Compression problem
Thanks again..
Dave