TL891 mini is not recognized as a robot

[Hans Bent]

I use Veritas Backupexec 9.0 (Win) on win2k. But I can't get it to recognize TL891 as a robot. Does anyone know why? I have the latest firmware, but I can't find any "new" drivers for the unit.

Thanks Hans Bent

[David Ruska · Accepted solution]

Many of the tape backup applications have the robotic driver included or built-in with the app (and use NT miniport for access). Check the BUE documentation.

Does the library show up as a device on your system? ("DEC TL800 (C) DEC")

You can use HP L&TT (www.hp.com/support/tapetools) to see which SCSI devices are discovered.

There is an hptapedrvs bundle on the support web that includes drivers for the TL891, but I'm not sure BUE would use them.

[Hans Bent]

In device manager it shows as "Compaq 35/70 GB DLT Tape drive (DEC TZ89)" When I tried the driver you recomended it didn't change description and it is still not recognized as a robot. The device is working, not as a robot but as a single tape backup device. I also tried to use the Backupexec drivers but this did not help.

Hans Bent

[David Ruska]

> When I tried the driver you recomended it didn't change description and it is still not recognized as a robot.

The drivers should not change the description of the tape device. The robot should appear separately in device manager under 'Medium Changers'.

With or without a driver loaded, it should show up under medium changers.

[Hans Bent]

There is no "Medium changer" here and there is no unistalled devices here eather.

[David Ruska]

Can you run HP L&TT to see what devices it discovers on the SCSI bus?

Is the library robot controller daisy-chained with the drive(s), or is it on a separate bus?

[Hans Bent]

In HP L&TT and connections I can see that the DEC TZ89 is connected to SYMC8XX (first port so I guess you would call that dasychained, but I do not have physical ax to the server room atm, and I don't have to much skills on this subject.

[David Ruska]

The TL891 robot should appear as:
DEC TL800 (C) DEC

If that is not showing up, there is an issue with the library controller.

[Hans Bent]

We changed server and now it's working fine. Don't ask me why ;)

Thanks for all the help!

Hans Bent