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TL891 with TZ89 and Win2000 drivers

Davide Depaoli_3
Valued Contributor

TL891 with TZ89 and Win2000 drivers

Hi,
have a customer with the following problem:

with Microsoft river "Unknown media charge device" the library is working, but with HP drivers hptapedrvrs.exe the library is NOT working.
Library Firmware revision 5.25
Tape Firmware revision V097/CPA2

Can anyone help me ?
thanks and kind regards
Davide