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тАО02-12-2002 04:00 PM
тАО02-12-2002 04:00 PM
Tape Drive Error
Any thoughts?
It would also appear that Compaq does not read these forum's by the lack of response here.
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тАО02-13-2002 04:00 PM
тАО02-13-2002 04:00 PM
Re: Tape Drive Error
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тАО02-18-2002 04:00 PM
тАО02-18-2002 04:00 PM
Re: Tape Drive Error
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тАО02-18-2002 04:00 PM
тАО02-18-2002 04:00 PM
Re: Tape Drive Error
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тАО02-19-2002 04:00 PM
тАО02-19-2002 04:00 PM
Re: Tape Drive Error
I did all that was recommended and still had the same problems. Tape drive would lock up when inserting a DDS4 tape. The solution in the end turned out to be the tapes that shipped with the drive were the problem. This wasn't down to dirty tapes or anything obvious. You could remove the cellophane from a brand new tape and it would fail. I had a DDS4 tape that I used from another site and could not get this to fail. Customer has since bought a box of Sony tapes and these havn't failed.
-----Original Message-----
From: IR DUB, UK Enterprise Support
[mailto:IRDUBUKEnterpriseSupport@COMPAQ.COM]
Sent: 29 November 2001 15:43
To: aflanagan@ikon.com
Subject: Proliant ML3XX and 20/40 DAT Case Ref 1515090RE
Importance: High
As discussed, here's the current solution for the problem you're
experiencing
Regards
Nick
Fact:
Proliant ML330
Proliant ML350
Proliant ML370
Proliant ML530
Novell NetWare
MS Windows 2000
MS Windows NT 4.0 Server
MS Windows 2000 Backup Utility
MS Windows NT 4.0 Backup utility
Veritas Backup Exec 8.0 All Builds
Computer Associates ArcServe
AIT-50-GB Tape Drive
20/40 DAT Internal
Integrated Dual Channel Wide Ultra-2 SCSI controller
Symbios 53C896 Chipset
Symptom:
Backups failing
Error Event 5 cpq32fs2.sys "scsi parity error on /device/scsiport
Error: "CPQ32FS2 : Parity error was detected on device port x"
Error "Backup failed."
Error: "The device reported an error on a request to write data to
media"
Error: "hardware failure"
Error: "Request could not be performed because of an I/O device error"
Solution/Workaround:
Using Symbios driver instead of Compaq driver results in no error
Using Symbios driver or Adaptec controller the device works at Wide
Ultra speed.
Using Adaptec controller results in no error
Use Hyperlink to cabling guide for this product
<>
http://www.compaq.com/products/servers/proliantml330/cableguide.html
Here you will find "If the 5-device HD68 cable is in use by a Smart
Array controller, order cable spares kit 176607-001"
Nicolas A. ?. Poulsson
Technical Support Representative UK and Ireland Enterprise Team
COMPAQ EMEA Technical Customer Support Centre (TCSC)
** 0870 559 2000 Options 1, 4, 1
** irdubukenterprisesupport@compaq.com
D I S C L A I M E R
The information contained in this communication is intended solely for
use by the individual or entity to whom it is addressed. Use of this
communication by others is prohibited. Compaq Computer is neither liable
for the proper and complete transmission of the information contained in
this communication nor for any delay in its receipt nor for any special,
incidental or consequential damages of any nature whatsoever resulting
from receipt or use of this communication
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тАО02-25-2002 04:00 PM
тАО02-25-2002 04:00 PM
Re: Tape Drive Error
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тАО04-22-2002 04:00 PM
тАО04-22-2002 04:00 PM
Re: Tape Drive Error
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тАО06-24-2002 04:00 PM
тАО06-24-2002 04:00 PM
Re: Tape Drive Error
Thanks.
James