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Tape Won't Eject

 
Ayman Altounji
Valued Contributor

Tape Won't Eject

I am using a 20/40 dat drive. There is a tape in the drive but it is not registering in the software and it will not eject. I was told to re-boot the server and try to eject while it was re-booting but that didn't work either. Is there anyway to get the tape out?
1 REPLY 1
Ayman Altounji
Valued Contributor

Re: Tape Won't Eject

You can try holding the eject button down for 30 seconds. It usually forces the mechanism to reset itself.