Hi Dirk,
The links to your rar archives don't work. However, in the meantime can you answer a few questions and run a few tests with LTT that might allow us get to root cause without the ticket. A 215 support ticket should be less than 256K when compressed using winzip.
1. When you select the 215 in LTT you should get a page that shows a picture of the drive and some top level info. You can get back to this page by clicking the identify icon on the menu bar at the top of LTT. What firmware rev does it say you have in the drive?
2. With no tape loaded is the ready led at the front of the drive lit green?
3. there are two leds at front of drive labelled tape error and drive error. When your tape is ejected what do these leds indicate?
4. Are all tapes including cleaning tapes ejected or is it only particular tapes?
5. There are several tests you can run in the test section of LTT to help you verify drive fitness for use. Can you run the device analysis test, ensure you have turned on "everything" view in test results and post what you see in the results window please.
6. You could try running the write/read test and when prompted for a cartridge, put one in the drive and then if it is ejected the test will fail. Look at test results with everything view selected and post results here.
Cheers,
Dave Dewar
