Tape autoloader

[Etienne Roseau]

Hi Gurus,
I need some help finding some docs about error 132 on a C6366A.
THX
E.

[RAC_1]

Did you get any error message??
Also, see if you get any information here.

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c00028345

[Peter Godron]

Etienne,
what operation were you performing, when the error happened (move tape/backup..)?

Where did you see the error 132 (logfile/control panel)?
This information would help tracking down the exact error condition.

[Etienne Roseau]

hi Peter,
this error 132 was on the control panel of the autoloader.
first backup was done successfully, and it was before my second backup (log shows that it has never began).

[RAC_1]

What does following simple command say?

mt -f /dev/rmt/0m stat
Assuming that device is 0m.

Also, what does STM say about it? Anything in syslog.log and dmesg?

[Etienne Roseau]

hi !
well, mt -f answers correctly : tape model...it's OK
BUT resdata shows
severity "critical"
monitior "dm_stape"
summary : Disk at harware path 10/4/16.3.0 : device connectivity or hardware failure....

problem is at the time of the error message, nobody could have powered off or disconnect the autoloader.....could it be a scsi bus failure ???
if yes, why does the mt -f answer correctly now ??

[RAC_1]

It could be on account of many things. Physical env, scsi reset, loose cables/connectors, loose/bad terminator. Physical inspection and power cycling it and checking it with STM should give something to start with.

[Etienne Roseau]

OK thx everybody,
don't know what was the problem, but i restart, as a test, some of my backups, and they have worked.....
will see tomorrow morning.....