Email Subscription Notifications Suspended Temporarily
We are in the process of making navigation in the Servers and Operating Systems forums simpler and more direct. While doing this, we have to temporarily suspend email notifications for subscriptions. If you are subscribed to one or more discussion boards or blogs in the community, please check them daily to see new content. Notifications will be turned back on in a few days. We apologize for any inconvenience this may cause. Thanks, Warren_Admin
StoreEver Tape Storage
Showing results for 
Search instead for 
Did you mean: 

Tape drive keeps losing power

Peter Tran_3
Occasional Visitor

Tape drive keeps losing power

I have a surestore DAT24 model c1537A on a HP LC2000 server running win2000 server. The Tape drive seems to lose all power every few days (light goes out, cannot eject tape). The only way for me to get it back is to reboot the server or do a update on the firmware. Is this a defective tape drive or is there a fix to this problem.

Peter Tran



P.S. This thread has been moved from General to Tape Libraries and Drive. - Hp Forum Moderator

Eugeny Brychkov
Honored Contributor

Re: Tape drive keeps losing power

Hi Peter,
I remember I heard something about moving this drive from embedded SCSI controller to addon Adaptec 2940UW controller. It's worth to try
Wendy Dick_1
Occasional Advisor

Re: Tape drive keeps losing power

Hi Peter,

Your DAT drive has the "sleepy drive" disorder.

You can possibly cure it by downloading Library and Tape Tools and flashing the firmware

Before you run the Tape tools make sure you disable the RMS - Removable Storage in your Services - start - control panel - Admin Tools - Services

If you have Backup Exec or any other backup software running - diable that as well.

Then run the Tape Tools, it will scan for your drive - then select it by clicking on the By Product tab. It should be hi-lited in blue, now you can select the Firmware button to upgrade the firmware or re-flash it.

If that doesn't work you'll be calling me in Tech Support to replace the drive.

Good luck.
Live life large or die small