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Tape library hardware Error

robin_53
Occasional Contributor

Tape library hardware Error

Hi all

Our Tape library is not working, it gives the following error

"Faild to perform an enventory check . Request to move avobe the max vertical height"

Can any one give me any suggestion

Robin
2 REPLIES
Rick Garland
Honored Contributor

Re: Tape library hardware Error

Maybe have a hardware problem with the robot (something bocking its movements, cable break, a tape is not seated correctly, etc.)
Marino Meloni_1
Honored Contributor

Re: Tape library hardware Error

I do not know which model of library you have, but you can try "library calibration, recalibration or init mechanism" command depending of the model you have, this will recalibrate the encoders and adjust the right position.
Do you have a stacked unit? do you replace some part?