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Tape stuck

 
Jerome Yesavage
New Member

Tape stuck

We have a surestore dlt 80 that seems to have eaten a tape. Does not rel4ease and all lights on right side flashing. Any hope short of a service call???

Thanks
2 REPLIES 2
Lewis Finch
Honored Contributor

Re: Tape stuck

3 options: (1)If it is still in warranty, call tech support and get it exchanged. (2) call tech support and have them walk you through manual removal ( 1-800 HPINVENT) at the voice prompt say "DLT" (3) This doc can help.
http://search.hp.com/query.html?hpvc=US+-+EnglishтМй=en&submit.x=6&submit.y=9&qt=lpg50246+&la=en&cc=us
"You can't lead the orchestra without turning your back to the crowd"
Rory R Hammond
Trusted Contributor

Re: Tape stuck

The method I use on DAT tapes is to
power off the drive. HOLD the ecject button down and power on the drive. Works most time.

Rory
There are a 100 ways to do things and 97 of them are right