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тАО06-05-2006 10:58 PM
тАО06-05-2006 10:58 PM
Ultrium 215 100/200GB - frequently ejects tape
I have a customer with a rack server from the brand pointer in Belgium (uses intel MB).
I installed an internal HP Ultrium 100/200GB SCSI tape drive.
Each morning a user replaces the tape, but he has to put it back in maybe 3 to 6 times before it remains in the drive. The first few times the tape inserts, but the top led (ready) keeps flashing and after about 60-90seconds the tape is ejected. This repeats every day approximately 3 to 6 times until it is finally accepted.
The tapes are genuine HP ones, 100/200GB, and the firmware is up-to-date according to HP LTT.
Fortunately the back-up procedure (NTbackup) completes every night, but it is a cumbersome process to insert the tape each day.
Anyone who can help me with this?
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тАО06-06-2006 02:01 AM
тАО06-06-2006 02:01 AM
Re: Ultrium 215 100/200GB - frequently ejects tape
Sounds a lot like a dodgy tape drive. In the first instance I would clean it (but you probably already have), if this does not clean it, I would have it replaced by HP under warranty.
It seems it is not catching the beginning of the tape or cannot find the beginning of tape (BOT) marker.
Regards,
JASH
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тАО06-07-2006 05:08 PM
тАО06-07-2006 05:08 PM
Re: Ultrium 215 100/200GB - frequently ejects tape
Hi David,
Probably there is some problem with one of the BOT Sensors in your Ultrium 215 drive.
Try Replacing the drive if it is under Warranty else try cleaning any visible dust near the front panel door of the Ultrium drive .
Regards,
Magesh.G
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тАО08-08-2006 09:15 PM
тАО08-08-2006 09:15 PM
Re: Ultrium 215 100/200GB - frequently ejects tape
just wanted keep you uptodate & thank you both for the time you put responding to my Q.
I had HP send me 2 tape drives because the 1st replacement had the same issue. In the end I noticed the fan of the PSU wasn't working so I replaced it. Most likely the heat inside the server was the problem because since I replaced the PSU it works perfectly.
David
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тАО08-09-2006 12:30 AM
тАО08-09-2006 12:30 AM
Re: Ultrium 215 100/200GB - frequently ejects tape
My suggestion is to always use LTT for diagnostic purpose
Marino
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тАО08-09-2006 04:06 AM
тАО08-09-2006 04:06 AM
Re: Ultrium 215 100/200GB - frequently ejects tape
I attached both the old & new report here, maybe you can check it out?
It isn't really important anymore since it works now, but I'm curious now since even the old report said the temperature margin was good.
thx
David
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тАО08-09-2006 04:18 AM
тАО08-09-2006 04:18 AM
Re: Ultrium 215 100/200GB - frequently ejects tape
Hope this helps!
Regards
Torsten.
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