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тАО04-06-2005 09:51 PM
тАО04-06-2005 09:51 PM
Ultrium 215 Reject My Cartridge
My cutomer has one Ultrium 215 internal backup device. The device used for 4 months without any problem.
I insert the Ultrium 1 cartridge to backup device, it takes the cartdige and process something for 30 seconds then imeddiately reject the cartridge. I suspected the crtridge and tried some new cartridges but result is same.
What is my problem ?
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тАО04-07-2005 02:53 AM
тАО04-07-2005 02:53 AM
Re: Ultrium 215 Reject My Cartridge
have tried using a cleaning cartridge first?
Are you sure you are using the right tape type for the drive?
Also (0 out of 7 answers):
http://forums1.itrc.hp.com/service/forums/helptips.do?#34
Regards
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тАО04-07-2005 04:33 AM
тАО04-07-2005 04:33 AM
Re: Ultrium 215 Reject My Cartridge
I tried a cleaning cartridge and i am sure that I am using the right cartridge. After I had my firts message I tried to update tape firmware but firmware update process was broken. Therefore, the server doesn't see my tape drive. I sent the tape drive to HP for replacement.
Thank you for your help.
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тАО04-07-2005 10:51 PM
тАО04-07-2005 10:51 PM
Re: Ultrium 215 Reject My Cartridge
sorry I couldn't help.
Can this be closed as a hardware fault or even better wait for HP to come back with reason for fault and then update the thread.
Regards
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тАО04-14-2005 01:15 AM
тАО04-14-2005 01:15 AM
Re: Ultrium 215 Reject My Cartridge
can you please close if resolved.
Also (0 out of now 12 answers):
http://forums1.itrc.hp.com/service/forums/helptips.do?#34
Regards
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тАО04-14-2005 01:49 AM
тАО04-14-2005 01:49 AM