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Ultrium 230: all LEDs on, won't eject tape

 
Claudia Zornow
Occasional Contributor

Ultrium 230: all LEDs on, won't eject tape

Our Ultrium 230 drive is failing with all LEDs on solidly. The LEDs come on immediately when the power is turned on. Reset has no effect, and the tape in the drive won't eject. Documentation seems to suggest that all four LEDs on = dead drive; true?
2 REPLIES 2
Hoang Chi Cong_1
Honored Contributor

Re: Ultrium 230: all LEDs on, won't eject tape

You have already reseted the Lib but can not fix?
Which backup software do you use for backup?
I think may be hardware error! Call to HP to get support.

Best and regard,

Jimkery
Looking for a special chance.......
Luk Vandenbussche
Honored Contributor

Re: Ultrium 230: all LEDs on, won't eject tape

I propose you power on / off the drive and you reboot the server.

If this doesn't help the drive is defective