Ultrium 232 stuck tape

[David Barraclough]

I have a cartridge stuck in the drive that cannot be removed using the normal method of holding the eject button for 10 seconds. I notice that several other threads have also experienced this problem but none of the solutions has been printed. Can anyone help?
Thanks,
Dave

[Lewis Finch]

I believe I can help if you want to post your emailaddress.

[David Barraclough]

Hi Lewis,
Thanks for the quick response. My email is dbarraclough@delphax.com.

Regards,
Dave

[Lewis Finch]

sent

[Julie Haronik]

could I get one too?

[Lewis Finch]

sent to you

[Gert-Jan Verhoeven]

I have the same problem with the tape drive.

The tape is stuck. Drive LED (orange) blinks. And Ready LED (yellow) is continuously on.

Could someone please advice on how to get the tape out of the drive?

[Ralf_Butz]

Got the same prob with an Ultium1 Tape-Drive (C7369-00821) in a Surestore-Library.
Is there a solution to eject the tape manually?
Thanks

Ralf_B

[Manuel Cordero]

You can give it a shoot, by installing LTT (if device is HP) then run the I/O Scan and nt miniport and then after, do the firmware update (this will force by software to revome the tape). cheers

[Debra Watson]

I also seem to have a stuck tape. Mine is an Ultrium SureStore 215