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Ultrium-3 drive errors

 
Stuart_Ashdown
Occasional Advisor

‎12-09-2015 04:52 AM

‎12-09-2015 04:52 AM

Ultrium-3 drive errors

Hi,

I've started seeing a few errors in BackupExec so I thought I would run the tape tools app to see if there were any errors.  After the test I can the following failure and just wondering how to go about resolving this or if it's a terminal failure.

Sense Key 0x04, Sense Code 0x4400 (Internal target failure) Error Code: 0x4003 nv_DATA_LENGTH_INVALID (Data length exceed table length)

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Torsten.
Acclaimed Contributor

‎12-09-2015 11:50 AM

‎12-09-2015 11:50 AM

Re: Ultrium-3 drive errors

You should run an assessment test with tape tools, pull a support ticket after the test and attach it here or better contect hp support and provide it them.


Hope this helps!
Regards
Torsten.

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