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тАО05-11-2009 12:21 PM
тАО05-11-2009 12:21 PM
Ultrium 448 keeps ejecting tapes.
Is there a way to "reset" the drive to factory specs?
I've flashed the firmware successfully just in case.
Drive is new (placed into service 4/2/09).
Thanks !
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тАО05-11-2009 10:19 PM
тАО05-11-2009 10:19 PM
Re: Ultrium 448 keeps ejecting tapes.
You need to run Library and Tape tools (LTT) in order to diagnose the problem, eventualy collect a support ticket just after the drive ejected the tape and attach it here for reviiew
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тАО05-12-2009 08:30 AM
тАО05-12-2009 08:30 AM
Re: Ultrium 448 keeps ejecting tapes.
Frank M.
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тАО05-12-2009 08:35 AM
тАО05-12-2009 08:35 AM
Re: Ultrium 448 keeps ejecting tapes.
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тАО05-12-2009 08:37 AM
тАО05-12-2009 08:37 AM
Re: Ultrium 448 keeps ejecting tapes.
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тАО05-12-2009 09:00 AM
тАО05-12-2009 09:00 AM
Re: Ultrium 448 keeps ejecting tapes.
but you can do some tests:
- try with a brand new cartridge
- try with a cleaning cartrige
- try with a protected cartridge
if any of these load are successfull the problem is probably not with the drive
if no success check if there are any obstruction inside the drive, or part that are hanging around, you may have broken something
also you can try to clear the load area and see if there is dust on some sensor or on the head of the drive
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тАО05-12-2009 09:01 AM
тАО05-12-2009 09:01 AM
Re: Ultrium 448 keeps ejecting tapes.
Darn thing is only 6 weeks old.
thx.
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тАО05-12-2009 01:36 PM
тАО05-12-2009 01:36 PM
Re: Ultrium 448 keeps ejecting tapes.
> Darn thing is only 6 weeks old
Log a warranty call then, and get it repaired/replaced...
Cheers,
Rob