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тАО06-08-2010 04:25 AM
тАО06-08-2010 04:25 AM
Ultrium 460 problems
I have an Ultrium 460 drive which has Drive and Tape error LEDs flashing all the time. I tried to reset the drive power on/off but nothing.
I attached the support ticket. Can someone tell me what I can do to fix it? I tried to upgrade firmware but is not working and also the L&TT is in restricted mode.
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тАО06-08-2010 04:42 AM
тАО06-08-2010 04:42 AM
Re: Ultrium 460 problems
Hope this helps!
Regards
Torsten.
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тАО06-08-2010 05:15 AM
тАО06-08-2010 05:15 AM
Re: Ultrium 460 problems
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тАО06-08-2010 05:20 AM
тАО06-08-2010 05:20 AM
Re: Ultrium 460 problems
Hope this helps!
Regards
Torsten.
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тАО06-08-2010 06:04 AM
тАО06-08-2010 06:04 AM
Re: Ultrium 460 problems
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тАО06-08-2010 06:15 AM
тАО06-08-2010 06:15 AM
Re: Ultrium 460 problems
Some lines in the ticket are assumptions (likely reasons) only.
Hope this helps!
Regards
Torsten.
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тАО06-08-2010 06:34 AM
тАО06-08-2010 06:34 AM
Re: Ultrium 460 problems
The problem is the POST failure error. Immediately after power on the drive it goes to POST failure. Practically you cannot do anything with it.
I was wondering how can I force a firmware upgrade. It must be a tool to do this. Or something like a software reset tool for the tape drives.
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тАО06-08-2010 06:44 AM
тАО06-08-2010 06:44 AM
Re: Ultrium 460 problems
However, I don't think this would solve the issue.
Most of the times mechanical parts are just worn out or cannot properly move because of dust inside bearings etc ...
Hope this helps!
Regards
Torsten.
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тАО06-09-2010 10:02 AM
тАО06-09-2010 10:02 AM
Re: Ultrium 460 problems
The only thing you can try is upgrading firmware which it sounds like you have already tried. L&TT will allow a firmware download in restricted mode if the drive will accept it.
It is likely that the EEPROM chip in the drive has failed and no update or other settings change will correct it. I can't recall the last time I saw a correctable EEPROM error.