Ultrium 960 Firmware update from G64D to G66D

[hans albers]

Hi Guys,

I have a Ultrium 3-SCSI 960 Tape Drive with firmware D64G and would like to make an update.
As this is a closed linux system (SLES 9), i have no possibility for doing a direct internet update. Thus, i downloaded the file LTT_Ultrium_3-SCSI_G66D_STANDALONE.frm and placed it at /opt/ltt/firmware and changed the access permissions to 777. Nevertheless, the firmware file was not found with the ltt tool (V4.1.2).

Could you please help me?

Thank you for reading and answering.

[LTT Team]

Can you please send the eventlog with I/O history enabled to ltt.team@hp.com.

In order to enable I/O history, under /opt/ltt, please execute the below command
./hp_ltt -f settings iohistory=enable

After this, run ltt by ./hp_ltt and send us the event log

[hans albers]

Hi Guys,

Attached you will find the Result of
./hp_ltt -f settings iohistory=enable dirpath=/tmp/ltt_tool.

Thank you for taking care.

[hans albers]

Btw: In looking at the logfile, i noticed that there are some problems with some Perl log file.Thus, you will find the perl version hereunder:
This is perl, v5.8.8 built for x86_64-linux-thread-multi.
As i could not find the steps which have been done by me to reach the firmware update, you will find hereunder the steps, i have done.

./hp_ltt
/tmp/ltt_tool


3
1
##Scanning took process##

8 ##No Firmware was listed for the device##

6 ##Still no Firmware was listed##

The content of the firmware directory:
:/opt/ltt # ls -lisa firmware/
total 2532
100786759 0 drwxrwxrwx 2 root sys 117 May 9 11:55 .
33723445 0 drwxr--r-- 7 root sys 85 May 8 15:13 ..
100786769 844 -rwxrwxrwx 1 root root 861276 May 9 11:41 LTT_Ultrium_3-SCSI_G64D_STANDALONE.frm
100786770 844 -rwxrwxrwx 1 root root 862680 May 9 11:41 LTT_Ultrium_3-SCSI_G66D_STANDALONE_0.frm
100786768 844 -rwxrwxrwx 1 root root 862680 May 9 10:47 firmware.frm

I hope this helps you in helping me :)

Best regards

[hans albers]

Please take theese logfiles

[LTT Team]

Please attach the log file in .ltt format. It will be saved as Eventlog.ltt

[hans albers]

Hi Support Team,

there is no Eventlog.ltt on the whole system.
I did a find / -name Eventlog.ltt and the result was absolutely nothing.

[hans albers]

Sorry. I already included it into the last .tar.gz file. Thus, i could not find it on the server. Also, the forum software seems to change the filename from xxxx.tar.gz to NNNN.gz.
Please find the plain Eventlog.ltt attachted

[Michael A. McKenney]

You could pull the tape drive and controller. Install in a Windows workstation and update the firmware.

[Torsten.]

You maybe have another LTT session running, since you got these "file exists" and "cannot delete" messages. Please close them all and try again.

No need to use windows ;-)

The linux version should have the same functionality.