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Re: Ultrium 960 Firmware update from G64D to G66D

 
hans albers
Advisor

Re: Ultrium 960 Firmware update from G64D to G66D

Dear LTT Tool Team,

have you found something within the files which prevent the firmware update?
Torsten.
Acclaimed Contributor

Re: Ultrium 960 Firmware update from G64D to G66D

I'm a user like you, but however, I removed some scrap from your file in the first attachment and now it shows:

|__ System Information
||__ Operating System : SUSE Linux Enterprise Server 9 (x86_64)
||__ Processor : 4 x unknown
||__ System Name : afismain
||__ Platform : x86_64
||__ Tool Version : Version 4.12 (Build # 16)
||__ System Time : Tuesday May 10 2011 - 11:50:48
Deleting perl log file failed; errno is 2
Attempting to open Perl log file failed; errno is 2

This usually means "can't find file".



There is something wrong here. I would deinstall LTT, remove the directory, install again and try. Maybe there is something wrong with the installation.

Hope this helps!
Regards
Torsten.

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Torsten.
Acclaimed Contributor

Re: Ultrium 960 Firmware update from G64D to G66D

And this is your second log attached).


I removed a lot of invalid NUL entries in the file and can now open it in event viewer - but without a real result.

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
hans albers
Advisor

Re: Ultrium 960 Firmware update from G64D to G66D

Hi Torsten,

I thank you very much as you have helped me processing theese steps.
I noticed a file called prl.txt within the result directory and there are a lot of errors written.
You will find it attached together with some TSA Report which also showed an error message. Please extract the .rar file.
hans albers
Advisor

Re: Ultrium 960 Firmware update from G64D to G66D

I am sorry to say that the deinstallation of the ltt tool did not resolve the problem.
Torsten.
Acclaimed Contributor

Re: Ultrium 960 Firmware update from G64D to G66D

I never used the tool on linux, but it is always complaining about files in /tmp.

I would check the permissions of /tmp and try to remove all the old files there.


You are using this version, right?

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=12169&prodSeriesId=406729&swItem=co-91888-1&prodNameId=406731&swEnvOID=1110&swLang=8&taskId=135&mode=4&idx=0

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
hans albers
Advisor

Re: Ultrium 960 Firmware update from G64D to G66D

Hi Torsten,

Yes, you are right. The linux version uses /tmp but you are able to switch the directory. But to be very sure, i removed all files which i could recognize as LTT regarded.
It's a productive system and therefore i would not like to remove all /tmp files.

It would be good to have a way for updating the firmware. Either with ltt tool or without...