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тАО12-05-2009 05:47 PM
тАО12-05-2009 05:47 PM
Ultrium III tape drive - Tape stuck inside
Hi All,
We have MSL 6000 in our infra and a LTO3 tape is stuck in one of the drive
Error displayed is :
FaultCode 301c(soft) Drive get General Status Fail
We have tried rebooting the library but its same.
There is no option in the Menu of library to force eject the tape.
We removed the drive to check if we can unwind the tape and eject it but the screws on this drive are different unlike the LTO2 drive and also Torx T8 screw driver is needed
If we keep the drive back in library and update firmware - will this help ?
Is so, please inform the steps and link to download the latest version.
How to remove the LTO3 drive enclosure ?
Anyone had any simillar issues before and any solution please ?
I hope we can fix this without the need to replace the drive.
Thanks,
Imran.
We have MSL 6000 in our infra and a LTO3 tape is stuck in one of the drive
Error displayed is :
FaultCode 301c(soft) Drive get General Status Fail
We have tried rebooting the library but its same.
There is no option in the Menu of library to force eject the tape.
We removed the drive to check if we can unwind the tape and eject it but the screws on this drive are different unlike the LTO2 drive and also Torx T8 screw driver is needed
If we keep the drive back in library and update firmware - will this help ?
Is so, please inform the steps and link to download the latest version.
How to remove the LTO3 drive enclosure ?
Anyone had any simillar issues before and any solution please ?
I hope we can fix this without the need to replace the drive.
Thanks,
Imran.
2 REPLIES 2
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тАО12-06-2009 02:11 AM
тАО12-06-2009 02:11 AM
Re: Ultrium III tape drive - Tape stuck inside
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тАО02-03-2010 08:13 AM
тАО02-03-2010 08:13 AM
Re: Ultrium III tape drive - Tape stuck inside
I had the same issue with mine and tried to remove the tape. It was quite a difficult jobe and the unit needed repairing afterwards anyway as the reason for the stuck tape was a faulty drive.
I used these guys
http://www.tape-drive-repair.com/repair.html
very fast and efficient.
All the best
http://www.tape-drive-repair.com/repair.html
I used these guys
http://www.tape-drive-repair.com/repair.html
very fast and efficient.
All the best
http://www.tape-drive-repair.com/repair.html
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