Ultrium firmware

[Ted Kumsher]

I'm trying to update the firmware in my HP Surestore Ultrium 230 (internal) drive. It shows current firmware revision e22d, oem variant 9, serial number IE72D04409. When I try to upgrade the firmware to E32D/OEM9, it gives me an invalid personality error. Am I just using the wrong firmware file?
ltt_ultrium_1-scsiI_e32d_eom9.frm

Ted Kumsher

[Hemanth Gurunath Basrur]

Hello Ted,

Can you please check if these links help you?

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=lpg50468

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=lpg50219

HTH.

Regards,
Hemanth

[JohnWRuffo]

Ted:

Give this bios a try:
ftp://ftp.hp.com/pub/information_storage/software/ltt/firmware/LTT_Ultrium_1-SCSI_N27D_OEM9.frm
It might be the correct personality.

[Ted Kumsher]

John--

The bios that you had gave me a wrong prefix error.

Gurunath--

The links didn't really help. I already had the newest ltt and it specifically had me download the E32D/OEM9 firmware. Just to test, I downloaded every firmware that is related to the Ultrium 1 drive. Most of them show the wrong personality, and the Nxx ones show wrong prefix. The ltt shows that the E32D/OEM9 firmware is acceptable, but as soon as I actually try to run the firmware upgrade, it says it is likely to fail because it's a different personality, and then it does in fact fail.

[Hemanth Gurunath Basrur]

Hello Ted,

I suggest that you contact HP support through the foll. link:

http://atwnt947.external.hp.com/fd2/email_form.cfm?countrycode=US&langcode=en&sni=hpsurestor24423

Regards,
Hemanth

[Hemanth Gurunath Basrur]

Hello Ted,

Also check if these docs are of some help.

http://h10025.www1.hp.com/ewfrf/wc/manualCategory?lc=en&cc=us&product=61880

Regards,
Hemanth

[Ted Kumsher]

I would say it is not under warranty at this point--several years old.