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Unable to use MSL interface in IE

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Vince Laurent
Respected Contributor

Unable to use MSL interface in IE

A few days back our company rolled out IE 11.  I didn't notice anything different but then I tried to get to our MSL.  IE11 w/Java did not work.  I rolled back to IE 8 which was working.  Now IE won't work but Opera does.   Yes, Java is enabled in the browser.

 

I have attached both the IE and Opera screen shots.

4 REPLIES
Vince Laurent
Respected Contributor

Re: Unable to use MSL interface in IE

Apparently the attachments didn't take first time around...

 

JavaError.JPG

 

JavaError2.JPG

Torsten.
Acclaimed Contributor

Re: Unable to use MSL interface in IE

Nothing attached.

 

I'm not aware of such issue, but ILOs and MSA have trouble too with older firmware and IE11.

 

Try to press F12 and use older IE modes.


Hope this helps!
Regards
Torsten.

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There are only 10 types of people in the world -
those who understand binary, and those who don't.

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Torsten.
Acclaimed Contributor

Re: Unable to use MSL interface in IE

... and check the IE security settings and manage add-ons for java related settings like enable/disable java. Perhaps java is disabled there.


Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
Vince Laurent
Respected Contributor
Solution

Re: Unable to use MSL interface in IE

I appreciate all the suggestions.

What finally worked was contacting our desktop team and allowing me to reinstall an older version of Java over itself.

 

I hope I didn't break anything else...