Wrong tape size - Ultrium 960 autoloader

[Frank Andrews]

Steven, I'm adding the Ultrium 960 to a brand new backup server using DP5.5, what is the best approach to adding this drive?

Currently DP is complaining that it is an "unknown device" and then that error is immediately followed by "REQEUST SENSE call failed"

Normal] From: MMA@l01ntdps01.corporate.local "HP:Ultrium 3-SCSI_l01ntdps01" Time: 18/05/2007 10:27:31
STARTING Media Agent "HP:Ultrium 3-SCSI_l01ntdps01"

[Warning] From: MMA@l01ntdps01.corporate.local "HP:Ultrium 3-SCSI_l01ntdps01" Time: 18/05/2007 10:27:31
[90:123] scsi3:0:3:0
Unknown device, please check device support matrix

[Warning] From: MMA@l01ntdps01.corporate.local "HP:Ultrium 3-SCSI_l01ntdps01" Time: 18/05/2007 10:27:31
Cannot read device("HP:Ultrium 3-SCSI_l01ntdps01") serial number.
Option:"Automatically discover changed SCSI address" will be ignored.

[Major] From: MMA@l01ntdps01.corporate.local "HP:Ultrium 3-SCSI_l01ntdps01" Time: 18/05/2007 10:27:32
[90:173] REQUEST SENSE call failed. Possible cleanme signal detection failure.
([HR 0xE106C338] )

[Normal] From: MSM@l01ntdps01.corporate.local "HP:Ultrium 3-SCSI_l01ntdps01" Time: 18/05/2007 10:27:32
Blank medium found.

[Normal] From: MMA@l01ntdps01.corporate.local "HP:Ultrium 3-SCSI_l01ntdps01" Time: 18/05/2007 10:27:33
COMPLETED Media Agent "HP:Ultrium 3-SCSI_l01ntdps01"